tag:blogger.com,1999:blog-14194867.post2073016569348165323..comments2024-03-15T23:39:29.134-08:00Comments on Scribbit | Motherhood in Alaska: Thanks FrigidaireScribbithttp://www.blogger.com/profile/03178711182424809035noreply@blogger.comBlogger46125tag:blogger.com,1999:blog-14194867.post-63591734532133814592008-07-25T08:05:00.000-08:002008-07-25T08:05:00.000-08:00ACK! Now I'm having problems with my Frigidaire s...ACK! Now I'm having problems with my Frigidaire stove! Crap! It's just over 1 year old, so of course, the warranty is no good. Crap.Jhttps://www.blogger.com/profile/00653383372182667361noreply@blogger.comtag:blogger.com,1999:blog-14194867.post-75236161895274422942008-05-24T08:38:00.000-08:002008-05-24T08:38:00.000-08:00I am glad that Frigidaire made the situation right...I am glad that Frigidaire made the situation right. And I think this is one of the things that makes everyone take notice of bloggers! I don't think we should use our bloggy status to complain needlessly, but you had a real situation and companies seem to forget that there are real people out here using their products!<BR/><BR/>Your blogging just helped remind them!Melissa Markhamhttps://www.blogger.com/profile/12360547564199558860noreply@blogger.comtag:blogger.com,1999:blog-14194867.post-4246402748689742812008-05-14T20:56:00.000-08:002008-05-14T20:56:00.000-08:00Woo Hoo! I was one of those that emailed Frigidair...Woo Hoo! I was one of those that emailed Frigidaire. I'm so glad they did the right thing. It's too bad that they didn't just do the right thing in the first place. You know what though? This just proves how right you are about the influence of "mom blogs." <BR/><BR/>And, Michelle...I think you were totally justified in your "righteous indignation." I bet this post will make it to page three too.Sonjahttps://www.blogger.com/profile/08693007110690293244noreply@blogger.comtag:blogger.com,1999:blog-14194867.post-54881806677587750482008-05-13T18:18:00.000-08:002008-05-13T18:18:00.000-08:00It's great they came forward and made it good.I th...It's great they came forward and made it good.<BR/>I think it is so humbling that you were able to look back and view your own and actions and ask yourself if you were too quick to anger, or could you do it differently next time. I think that's the greatest reward here. In saying that, I don't think you were wrong or offensive to stand strong. I think the more important lesson is that WE can all improve on our ways, even when we are wronged. It's a good message that you remembered that and shared it with us all.all over the maphttps://www.blogger.com/profile/07683876349920004494noreply@blogger.comtag:blogger.com,1999:blog-14194867.post-25399561445464380802008-05-13T17:00:00.000-08:002008-05-13T17:00:00.000-08:00glad they sorted it all out in the end....even all...glad they sorted it all out in the end....even all the way out in alaska!! :-)~ejhttps://www.blogger.com/profile/08461738529248708038noreply@blogger.comtag:blogger.com,1999:blog-14194867.post-54270966709391886342008-05-13T11:15:00.000-08:002008-05-13T11:15:00.000-08:00RE: The Shabby Apple, we just outfitted Rachel's 7...RE: The Shabby Apple, we just outfitted Rachel's 7 bridesmaids with one of their dresses. The Antiquated dress is so beautiful and certainly does live up to elegance. <BR/><BR/>One more thing about The Shabby Apple, they are very socially conscious. The tag that came with the dresses had a profile of a woman in India who works and has created her own small business in order to support her children going to school. The Shabby Apple gives to her and other causes.Rhondahttps://www.blogger.com/profile/11401395669498079057noreply@blogger.comtag:blogger.com,1999:blog-14194867.post-72039173696769644032008-05-13T11:07:00.000-08:002008-05-13T11:07:00.000-08:00Hmmm, wonder if I was to do a post on the issues I...Hmmm, wonder if I was to do a post on the issues I have had for the past 3 years with GE...would I get any kind of response such as yours?<BR/><BR/>However, as a Marketing/Business Grad. We do thrive on customer responses and your post was a good example of how fast things happen when the everyday public becomes informed.<BR/><BR/>Congratulations on your success.Rhondahttps://www.blogger.com/profile/11401395669498079057noreply@blogger.comtag:blogger.com,1999:blog-14194867.post-49951985603640652642008-05-13T05:03:00.000-08:002008-05-13T05:03:00.000-08:00I'm know other people said this, but I'll say it t...I'm know other people said this, but I'll say it too. I don't think you should feel the least bit guilty. If Frigidaire had done what they should have done to begin with, you would never have needed to write that post.Janethttps://www.blogger.com/profile/02190489990653412687noreply@blogger.comtag:blogger.com,1999:blog-14194867.post-76590684051996441242008-05-12T09:01:00.000-08:002008-05-12T09:01:00.000-08:00i LOVE shabby apple, and own two of their dresses....i LOVE shabby apple, and own two of their dresses. and so does my daughter!! i'm excited for the 15%off!! there are one or two dresses i've had my eye on.....TJhttps://www.blogger.com/profile/09831373324547267019noreply@blogger.comtag:blogger.com,1999:blog-14194867.post-59541660146135308512008-05-11T19:09:00.000-08:002008-05-11T19:09:00.000-08:00I'm happy they responded positively. I like the id...I'm happy they responded positively. I like the idea of putting a link to this post in the original. Soon it will all be over and you'll have your money back...Marketing Mamahttps://www.blogger.com/profile/01092466674384204546noreply@blogger.comtag:blogger.com,1999:blog-14194867.post-12555617354561762692008-05-11T16:41:00.000-08:002008-05-11T16:41:00.000-08:00The one pictured is a double oven with a warming u...The one pictured is a double oven with a warming unit I think--it looks just like mine except I don't have the bottom unit, just a single oven.Scribbithttps://www.blogger.com/profile/03178711182424809035noreply@blogger.comtag:blogger.com,1999:blog-14194867.post-75680223899915640392008-05-10T18:32:00.000-08:002008-05-10T18:32:00.000-08:00I've been known to go back and put an edited note ...I've been known to go back and put an edited note at the top of a blog entry that gets a lot of search traffic. You could always link to this as well. <BR/><BR/>But for now - I'm gonna go look at dresses!dawn224https://www.blogger.com/profile/12261307900362127378noreply@blogger.comtag:blogger.com,1999:blog-14194867.post-65576277443672152132008-05-10T13:54:00.000-08:002008-05-10T13:54:00.000-08:00You aren't the only one with gripes toward Frigida...You aren't the only one with gripes toward Frigidaire.<BR/><BR/>http://laurawilliamsmusings.blogspot.com/2008/05/frigidaire-is-forgettable.html<BR/><BR/>I hope they come through for us but I seriously doubt they will even answer my email.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-14194867.post-55471138888148170442008-05-10T09:04:00.000-08:002008-05-10T09:04:00.000-08:00I think you did the right thing. It's important t...I think you did the right thing. It's important to voice your problems with a company, or your opinion, regardless of your initial tone. Apathy when it comes to customer satisfaction is a huge problem in the retail industry these days. Good for you. - JSoapierhttps://www.blogger.com/profile/13579180082208620881noreply@blogger.comtag:blogger.com,1999:blog-14194867.post-8646606763785439952008-05-10T07:03:00.000-08:002008-05-10T07:03:00.000-08:00I have a question about your oven. Is it a single ...I have a question about your oven. Is it a single oven with a warming oven or is it a double oven? What is that bottom thing?????<BR/><BR/>I have a built in single oven and would love to have a double, but don't have room for a full double oven, so I was wondering if this was a possibility for me???<BR/><BR/>jpharis@wans.netAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-14194867.post-20456776068691365652008-05-10T06:10:00.000-08:002008-05-10T06:10:00.000-08:00Hi Michelle. I agree with the PP's - I'm glad you...Hi Michelle. I agree with the PP's - I'm glad you were treated so well about the whole wall-oven fiasco.<BR/><BR/>And I agree with you about Shabby Apple - wow. I'm working on hubby right now about a late Mother's Day gift. Wish me luck!Knit Geekhttps://www.blogger.com/profile/06248090969083657406noreply@blogger.comtag:blogger.com,1999:blog-14194867.post-82553652694175554282008-05-10T05:02:00.000-08:002008-05-10T05:02:00.000-08:00you've done the right thing. you've watched out fo...you've done the right thing. you've watched out for yourself and your family, and you understand the otherside and are feeling a little guilty, questioning your presentation... all is well, you are a good and honest person... and frigidaire, if you are reading, just wanted to let you know that you have always been my favorite, my grandmother always used your product so therefore i am! and that was a long long long time ago...diane allison-stroudhttps://www.blogger.com/profile/02781679617424590143noreply@blogger.comtag:blogger.com,1999:blog-14194867.post-41615047133190987482008-05-09T19:08:00.000-08:002008-05-09T19:08:00.000-08:00Aw, you are so nice. I won't say too nice, but the...Aw, you are so nice. I won't say too nice, but the fact you felt any guilt at all ....<BR/><BR/>Thanks for the Shabby Apple link. Looks like fun stuff!Damselflyhttps://www.blogger.com/profile/00139191935886860839noreply@blogger.comtag:blogger.com,1999:blog-14194867.post-48694505372392711102008-05-09T19:01:00.000-08:002008-05-09T19:01:00.000-08:00Yes Yes Yes...I am here!With the packing craziness...Yes Yes Yes...I am here!<BR/><BR/>With the packing craziness in the house I have been a bit absent from blogland! BUT I am catching up some with you tonight and had to comment on this one.<BR/><BR/>I am so glad that you were "heard". I think this post stands as a statement that the company did fix the issue. What makes me wonder is how many people without recourse through blogs and the help of google never get a company to do what is right. <BR/><BR/>While it is great that they finally did, it is a shame it took so much. Your letter or a phone call should have been enough.<BR/><BR/>All that being said...<BR/>I am SO glad your oven is kickin' it now and your checkbook has recovered!!! WOO HOO!Mary@notbefore7https://www.blogger.com/profile/17294717852179643696noreply@blogger.comtag:blogger.com,1999:blog-14194867.post-42541752418173510522008-05-09T13:06:00.000-08:002008-05-09T13:06:00.000-08:00Who-ray for you! Well done Grasshopper!Who-ray for you! Well done Grasshopper!luckyzmomhttps://www.blogger.com/profile/04176703683321469118noreply@blogger.comtag:blogger.com,1999:blog-14194867.post-8178721647988594132008-05-09T12:36:00.000-08:002008-05-09T12:36:00.000-08:00I agree with all the previous comments who said wh...I agree with all the previous comments who said what I was going to say in the first place. Which goes without saying. <BR/><BR/>(I've wanted to say something "goes without saying" and NOT say it for . . . um, EVER.)<BR/><BR/>I'm super happy you saw results! Good on Frigidaire.<BR/><BR/>What usually makes me feel better (or a little less guilty) about a post like that is to put a little note at the top (and/or bottom) of the original post noting that Frigidaire graciously resolved the problem once it had been brought to their attention, and linking back here.<BR/><BR/>:D!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-14194867.post-84883668776984629682008-05-09T11:17:00.000-08:002008-05-09T11:17:00.000-08:00I agree that you getting steamed and putting it ou...I agree that you getting steamed and putting it out there is what got results. Sadly, that is too often the case. I know how you feel...we all have a picture of who we are, or who we wish to be, and when Ms. Seether pops up and opens her mouth, that picture is scratched and torn a bit. But again, I don't think you would have gotten the results you wanted if you hadn't been so vocal.<BR/><BR/>I had a problem with AT&T once, which was ignored by all, no matter who I called and wrote to. Until I wrote a letter and cc'd the CEO. Then I got my refund.Jhttps://www.blogger.com/profile/00653383372182667361noreply@blogger.comtag:blogger.com,1999:blog-14194867.post-80155523102099910892008-05-09T11:09:00.000-08:002008-05-09T11:09:00.000-08:00Your blog is listed at The Mom Bloggers Club today...Your blog is listed at The Mom Bloggers Club today as one to stop by. Glad I did! Thanks for the tip on the dresses, and I'm glad all is well with your fridge!Gennyhttps://www.blogger.com/profile/05977090214116084952noreply@blogger.comtag:blogger.com,1999:blog-14194867.post-43713901867189274382008-05-09T10:58:00.000-08:002008-05-09T10:58:00.000-08:00H Michelle,Perhaps your post could have been a wee...H Michelle,<BR/><BR/>Perhaps your post could have been a wee bit more subtle but...would it have attracted any attention? Good question!<BR/><BR/>Had I or another less popular blogger written the post it would have received less attention...YOU ARE BEING WATCHED!<BR/><BR/>Ha!<BR/><BR/>I do think you use your position as a top Mommy blog responsibly but, given the way corporate America has taken notice of the blogsphere...I bet you're on a lot of "V.P. of Corporate Blogging"'s<BR/>list of blogs to read!<BR/><BR/>You're the advocate for the "little man, um, mommy" now!Mhttps://www.blogger.com/profile/04349247004635678939noreply@blogger.comtag:blogger.com,1999:blog-14194867.post-74830178352251960772008-05-09T10:25:00.000-08:002008-05-09T10:25:00.000-08:00Every post I've ever made in a moment of righteous...Every post I've ever made in a moment of righteous indignation I have regretted and deleted within the week. That said, I'm glad your venting actually accomplished something. I remember a similar story a few months ago on This American Life (do you listen to their podcasts? I'm a big fan). One of the producers had been having months and months of Kafkaesque battles with her phone company. She eventually put the whole story on her show and, lo and behold, the president of the company gave her a personal (on air) phone call of apology. If you have the power of publicity on your side, I say wield it.Julie Q.https://www.blogger.com/profile/13737557893649934725noreply@blogger.com